Last Updated: 01.03.25

1. Introduction

This Privacy Policy explains how HairElegance ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our website, HairElegance.co.uk ("the Website") and our services, including our hair styling workshop ("the Workshop"). By using our Website or booking our services, you agree to the data practices described in this Privacy Policy.

2. Information We Collect

We may collect the following personal data:

Your name, Email address, Phone number and Payment details (securely processed via Stripe)

Additionally, should you choose to participate in surveys or complete additional forms in the future, we may collect further information relevant to your preferences and needs.

3. How We Collect Your Data

We collect your personal data when you fill in online forms on our Website, including the booking form integrated with our calendar widget. Data you provide is transmitted securely and processed in accordance with this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our Website to improve your experience and to monitor the effectiveness of our marketing efforts. This includes: The Facebook Pixel, which helps us track engagement from Facebook and Instagram. You can adjust your browser settings to manage cookies; however, please note that this may affect your experience on our Website.

5. Third-Party Processors

We share your personal data with trusted third parties to help us deliver our services. These include:

Payment Processing: Stripe processes your payment details.

Website Hosting and Lead Management: GHL hosts our Website and uses its lead connector for managing communications.

Marketing and Analytics: We may use Google services and the Facebook Pixel for analytics and marketing.

Communication: We may use WhatsApp to communicate with you.

We require all third-party processors to handle your data in accordance with applicable data protection laws.

6. Legal Basis for Processing

Our legal basis for processing your personal data includes:

Contractual Necessity: To process your booking and deliver our Workshop.

Consent: To send you marketing communications about future services, provided you have given your consent.

We process your data only in a manner that is lawful, fair and transparent.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. In general, personal data related to Workshop bookings will be retained for up to six years in order to meet legal, accounting and contractual requirements. Data retained for marketing purposes will be held only so long as you have not withdrawn your consent.

8. Your Rights

Under UK data protection laws (including the GDPR), you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request correction of any inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data, subject to certain conditions.

Right to Restrict Processing: Request that we limit the processing of your data.

Right to Object: Object to the processing of your data for certain purposes.

Right to Data Portability: Request that your data be transferred to another organisation.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

9. Scope of This Privacy Policy

This Privacy Policy applies to all personal data collected via HairElegance.co.uk, covering current services (such as our Workshop) and any future services (including online classes) that may be offered. We will review and update this Privacy Policy as necessary and we encourage you to check this page periodically for any changes.

10. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. While we strive to secure your data, please note that no method of transmission over the internet is 100% secure.

11. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside the United Kingdom. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Website or services following any changes indicates your acceptance of those changes.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under data protection law, please contact us at:

Email: Contact Form